aubyn howard

A Wealth of Experience

Aubyn Howard has 20 years experience as a management consultant, working on strategic and organisational assignments across a variety of sectors in the UK and internationally.  He helps organisations bring about transformational change and create sustainable long-term health. He is an experienced facilitator, educator and coach of senior management teams.  He worked in the Merchants Group for 17 years, heading up their customer management and change management consulting services before becoming independent in 1999.  He started working with CLC in 2003.

Illustrative Assignments and Activities

• Change implementation programme for international pharmaceutical merger.  Part of the CLC team that has been supporting the integration of two pharmaceutical companies across international borders and guiding the change implementation of a  radically new operating model for the last year.  Carried out initial change diagnosis interviews with senior management and has since been supporting members of the extended management team and their teams through the challenges of human change process.  Designing an facilitating off-site team workshops for three departments on an on-going basis

• Organisational Development and Change Management on Phare TA to SME sector in Romania.  Carried out an Organisational Assessment as a starting point for addressing key organisational issues within the ministry for SMEs. Key programme elements include design of an organisational development programme, selection and training of a change champions team and guiding the new senior management team to lead the change

• Research into the impact of networked learning in education.  Engaged with the Networked Learning Communities (NLCs) programme over a one year period and provided different perspectives on the impact of networked learning.  Published “The networked Learning change agenda for Local Authorities” (2006). Prior to this worked with the leadership team of the Networked Learning Group to identify emerging challenges within the education system and options for how they adapt to meet them

• Change programme diagnosis, design and implementation for UK bank.  Working closely with the change programme director to design and implement a critical organisation wide engagement programme to bring about behavioural change in support of new strategy and brand repositioning.  Facilitating workshops with the retail bank’s senior management team

• Cultural change in a charity organisation.  Evolving the culture and developing organisational infrastructure, leadership and management skills for a charity tourist centre.  Coaching and supporting the founder in developing management and succession strategies

• Worldwide Organisational Transformation Programme.  Diagnosis, design and implementation of a customer focused transformation programme that encompasses the world-wide operations of an international insurance group.  The scope of the programme included; organisational re-structuring, culture and people development, sales channel improvement, systems and business process development, service quality improvement

• Strategy review and change facilitation.  Leading a strategic review for the Pan-European call centre operation of a major car manufacturer, by guiding internal specialists and the call centre management team. The strategy initiation process involved facilitating team building workshops with the senior management team.  The review was part of a broader programme that resulted in productivity increases of more than 40%

Qualifications

• MSc in Change Agent Skills and Strategies (Surrey University)
• BSc Economics (Bristol University)
• Post Graduate Certificate in Education (West of England University)
• Spiral Dynamics Certified Practitioner
• Neuro-Linguistic Programming Certified Practitioner (NPLU)
• Four years training and supervision with the Institute of Psychosynthesis
• Course tutor for the Surrey University MSc in Management Consultancy